WEBSITE CARE
Your business changes. Your website can keep up.
Send us your updates. We take care of the website. Want to make a change yourself? We work with your team and show you how to use the AI editing assistant.
Four ways we keep your website fresh.
Every business changes: prices move, new staff join, and services evolve. Here is how we make sure your website never falls behind.
Managed for you
Send us your changes and we handle them for you. You never have to log into a complicated dashboard or figure out web software.
Example: A dental clinic gets new Friday opening hours. The owner emails us the times, and we update the site for them.
Control when you want it
Want to make quick edits yourself? Your staff can use our AI editing assistant to draft text and photo updates in plain English.
Example: A hair salon adds a seasonal hair treatment. The manager types the description into the assistant, checks the preview, and updates the page.
Guidance for your team
We show your team how to use the assistant safely, how to check previews on mobile and desktop, and when to ask us to step in.
Example: A local plumber's office coordinator learns how to update call-out areas and preview how the text looks on a phone.
Support that stays
Even if your staff make small changes themselves, your plan keeps its included managed updates. You always have a real person to contact.
Example: A flower shop owner updates their weekly special themselves, but emails ROEWE when they want to redesign their delivery page.
How staff edits work.
The AI editing assistant gives your team a simple way to make quick text and photo adjustments without waiting. You describe what you need in plain words, review the draft, and confirm it.
Computer assistants can occasionally misread a phrase. Always check phone views, text and links before publishing. If an update feels complex, ask ROEWE to handle it.
We show your team the ropes.
If your staff want to edit the site, we show them how. We walk through everyday examples together so your team feels confident making routine updates.
Write clear requests.
Use plain words to tell the assistant what needs updating, like replacing a photo or rewriting a service description.
Check mobile screens.
Learn how to preview every change on phone screens before publishing so text never looks cut off or out of place.
Know when to ask ROEWE.
Spot when a request changes page layouts or business systems, and pass it to our team instead.
Editing it yourself does not mean you are on your own.
Your plan keeps its included managed updates whether your staff make changes or not. You can make a quick adjustment today, ask ROEWE to handle the next three, or leave all website updates to us. We are always here to help.
What we look after for you.
Running a website takes more than updating text. We handle the behind-the-scenes work so you do not have to think about servers or technical settings.
- HostingKeeping the website available online
- We keep your site connected to the internet so visitors can always reach your business.
- SecurityProtective maintenance
- We apply routine security updates to keep software clean and help protect against common threats.
- BackupsSaved copies that help recovery
- We save periodic copies of your website so we have a reference to restore from if needed.
- PerformanceHelping pages load well
- We keep images and files organised so pages load quickly for visitors on any device.
- SupportA real person to contact
- Whenever you have a question or need something changed, you reach a real person at ROEWE.
Two different tools. Two different jobs.
We use smart tools for two separate tasks. One helps your internal team update pages. The other helps your website visitors find quick answers.
AI editing assistant
A tool for your own team to draft text updates and change photos. Your staff previews every change before publishing.
Website helper
A customer guide on your live site that answers visitor questions using approved business information, then helps them get in touch with you.
Neither tool replaces real people. You and your team always decide what information is published, and ROEWE is always here to support you.
Clear expectations from day one.
We agree what is included in your plan before work starts. Training and editing access are confirmed when we set up your plan. Your agreed plan continues to cover your managed website updates.
Domain names and third-party software subscriptions are paid separately. If you ever need extra custom work outside your regular plan, we provide a clear quote and agree on it before starting.
Questions, answered.
You run the business. We take care of the website.
Tell us how involved you want to be. We will help find the right setup of managed care, editing access and support for your team.