WEBSITE HELPER
Answer customer questions before they leave your website.
People visit your website with the same questions every day: Do you do this? How much does it cost? How do I book?
If they cannot find the answer, they click away. An automated website helper gives them quick answers using information you approve, then points them straight to your team.
We offer check-ups, teeth cleaning, and emergency dental appointments. I can point you to the right service or help you get in touch with our reception desk.
A simple question should not mean a lost customer.
Whether you run a dental clinic, a hair salon, a plumbing service, or a local shop, your customers usually want quick answers before they commit.
When your phone is busy or your shop is closed, visitors often leave empty-handed. An automated website helper answers everyday questions on the spot using details you have already approved.
It guides visitors to the right page, explains how your booking works, or collects their contact details so you can follow up during business hours.
The helper is an automated tool, not a real person. Visitors always know they are chatting with an automated assistant.
It answers only what you approve.
Your website helper never makes things up or guesses. It works strictly from the details you provide:
- The services you offer and who they are for.
- Your opening hours and holiday schedules.
- Where you are located and how to get in touch.
- How your appointment or enquiry process works.
- Answers to the top five or ten questions customers ask every week.
If your prices, hours, or services change, just let ROEWE know. We update the helper's answers so your visitors always get accurate information.
And when a visitor asks something unusual, the helper immediately gives them your phone number or email form so they can speak with a real person.
Three everyday situations.
“Do you offer the service I need?”
A homeowner needs an emergency plumber, or a client asks if a salon does bridal hair. The helper points them straight to the relevant service page and shows your contact number.
“How do I book an appointment?”
A patient wants a dental check-up. The helper explains how to request a time, links to your booking form, and makes it clear that your team confirms the slot before it is booked.
“Can someone call me back?”
When a customer visits in the evening, the helper takes their name and phone number. Your staff sees the message the next morning and can call back with all the details ready.
Clear boundaries keep your business safe.
The website helper assists your visitors, but it never takes the place of your team.
No guessing on prices or sensitive decisions
Automated tools should never guess. If a question involves custom quotes, legal terms, or medical advice, the helper directs the customer straight to your staff. Payment details are never handled in open conversation.
Automated on the website, human when you follow up
The helper is automated, so visitors can get direction whenever they visit the website. When someone asks for a callback or an answer needs a person, your team responds during your normal business hours.
Two different tools for two different jobs
The Website helper is built for your visitors to answer everyday customer questions. If you want a tool for your own staff to update text or photos on your site, explore our staff AI editing assistant in Website Care.
How we set up your website helper.
We handle the technical setup. You simply tell us what your customers ask.
1. Gather the common questions.
Write down the top five or ten questions customers ask by phone, email, or at your counter.
2. Approve clear answers.
You review the facts, set the opening hours, and decide when visitors should be directed to your team.
3. Test everyday situations.
We test real questions together before putting the helper live on your website.
Who does what.
What Roewe handles
- Setting up the automated website helper on your site (included in Max)
- Structuring your approved services, opening times, and answers
- Testing everyday customer scenarios before making it live
- Updating the helper's answers when your business details change
What you supply
- The list of services you provide
- Your current opening hours and contact details
- The everyday questions your customers ask most
- Final approval on all answers and boundaries
Where this fits in your plan.
Core
$199/monthNot part of this plan.
Plus
$399/monthNot part of this plan.
Max
$599/monthIncluded in Max ($599/month). We set up your automated website helper, write approved answers with you, and help you capture visitor enquiries.
A $500 one-time website build is required. Paid advertising, advanced integrations, and full ongoing search campaigns are quoted separately.
Questions, answered.
Ready to help your website visitors?
Tell us about the questions your customers ask most. We will show you how an automated helper answers their questions and connects them to your team.